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Applying for AccessFlorida Benefits

How Can I Contact Access Florida?

ACCESS Florida stands for Automated Community Connection to Economic self Sufficiency (ACCESS) and was designed for those living in the state of Florida to have ready assistance should the need it, in the areas of food and medical attention or help. In some cases this assistance is only temporary and the expectation is that the applicant will be able to help themselves. For those that need to extend their services, or realize longer term services, once going through the ACCESS program, those still in need would be referred to a longer-term group, operating from the State Department.

The direct website contact form can be accessed at this address: but the site urges those who are opting to use the automated fill-in form to be aware that the form is not monitored all of the time, or checked that frequently, so that if the reason for the contact is urgent, you should call the various hotlines for the services required.

For those that have submitted their application, and haven’t heard anything yet, please be aware that sometimes it can take up to four weeks to process requests and do all of the necessary background checks. However, while you are waiting, you can go to their online portal site, create an account if you haven’t already, and then access your account to check on the status of your application. Additionally, there is a fact sheet that they provide that will tell you what the various steps are toward eligibility.

The Florida ACCESS system allows users to login 24 hours a day, seven days a week. From there you can apply for additional assistance, check on the status of your application, research eligibility requirements, and see why you may have been rejected. There are a number of other ways that the Florida ACCESS program may be reached.

Mailing Address:

ACCESS Central Mail Center

P.O. Box 1770

Ocala, FL 34478-1770

FAX number:

Fax: (866) 619-5720

Alt FAX: (904) 723-2079

Florida Relay 711 or

TTY 800-955-8771

Direct Number:


Keep in mind that if your economic circumstances change while you are receiving benefits, Florida ACCESS expects that you will contact them to notify them of the change in status. Failure to do so can result in severe penalties and they may ask you to repay the money back.